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Testimonials

  • Pawat Lamwilai, Business Owner

    "The entire process was very pleasant from the beginning (contacting Assured Audits) until the end (closing out the audit) - I could not think of anything to be improved at all. I have previously been audited by Gavin in the past, in another Company I worked for, and the experience has been great as always. Gavin has vast food industry knowledge, and is able to explain concisely what is expected of the business - which makes the entire process very straightforward for us. I have recommended Assured Audits to other companies in the past, when they asked for recommendations of consultants/ auditors/ verifiers, and will continue to do so in the future - Assured Audits is a great company to work with - thank you for everything!"
  • Peter Pattullo, Business Owner

    "Shane, Helen and the team at Assured Audits have been looking after us for many years, from the early days in auditing our Food Safety Program to what is now our very comprehensive and robust Food Control Plan. With each verification audit, we always value the oversight, tips, advice and knowledge that they impart to improve what we do from a food safety and compliance point of view, while at the same time streamlining our record keeping where we can. The pre, during and post audit period is always well run and efficient. And at times we contact the team outside of audit period to seek second opinions around food safety/compliance issues and have always found them to be very approachable and forth coming with helpful information. Thanks to all the team at Assured Audits."
  • Volker Marecek, Executive Chef


    "Assured Audits has been auditing us for many years, they are very professional and extremely knowledgeable. Their audits not just checked our premises but also is a good coaching session for my team."
  • Gretchen Goldwater, Business Owner

    "Alicia was a pleasure to work with - practical and constructive."
  • Steve Brown, Technical Services Manager

    "Assured Audits NZ auditor Shane Hopgood, we felt had a very good depth of understanding about the type of primary food processing business we operate both on the ground (at our sites), and in the subsequent communication process that followed. Both pre, and post, audit visits - his style was easy to get along with, being quite clear, direct and quite constructive with comments when pointing out deficiencies within our systems & praise on several occasions for our approach to solving some quite unique issues relating to this particular type of primary food processing industry.
    We are confident in recommending Assured Audits NZ to any other food business considering certification for the first time, and/or those who are considering a new audit company for their next annual audit."
  • Glen Ryan, Operations Director


    "Assured Audits NZ Ltd and Shane Hopgood have been the external auditors for the BTCC FSP for 10 years, ever since its inception.
    We have found Assured Audits to be a professional and approachable organisation focussed on ensuring that appropriate compliance standards are met in a way that works for the Company.
    There is a common sense approach that actively encourages our business to continually lift our standard of operation. Identified issues are dealt with in a pragmatic way recognising where they fit within the context of the overall business operation and therefore their significance. This generates a co-operative approach where there is a free flow of information between the business and the auditor, ensuring that solutions are robust and become embedded in the business.
    Assured Audits are our first port of call when reliable information is required. Their knowledge of the regulations, the food and beverage industry in NZ and the technical aspects of production is second to none.
    We see Assured Audits as a critical business partner, rather than a policing body, assisting us to add value to our business."
  • Malcolm and Jenny Horwell


    "Assured Audits provided a professional audit service, and took a keen interest in our small nut processing entity to ensure that our food safety programme objectives were achieved.
    The on-site audit was carried out very thoroughly and methodically. The report reflected the audit and detailed changes or improvements required and the action needed to address these. Once the points in the audit report had been addressed we sent the supporting paper work for the auditor to review and sign off. We were then guided through the application process with MPI for the final approval and recognition of our food safety programme.
    We felt that Helen understood our nut processing requirements. We were able to consider possible related food risks (somewhat an unknown in certain areas, as there are not a lot of nut processors) with Helen and we were pleased that matters were dealt with systematically and any food safety issues were resolved with product tests and through the compilation of our food safety hazard identification and control register (HACCP).
    We believe there is a good background of experience within Assured Audits, and we thought the technical knowledge was apparent with the follow-up audit report correspondence.
    At our initial audit and during our application process Assured Audits made us aware of the regulatory processes and requirements."
  • Andrew Sexton, Technical Services Manager ANZ


    "We have been using Assured Audits NZ Ltd for many years. Shane has provided excellent support on Food Safety and Quality Assurance to Invita NZ Ltd. Additionally we use Assured Audits NZ Ltd as we like to get to know the same auditor, and by having the same auditor they get to know our business very well which is important to us. As well as providing sound technical knowledge Assured Audits have a good practical understanding of our business model which we also find very important to the audit process. Assured Audits Ltd will continue to play a very important part of our Invita NZ Ltd Food Safety Programme. We are happy to recommend Assured Audits Ltd for your food business needs and it's a pleasure to work with them."
  • Mike Kirkwood, Manager


    "Proper Snack Foods has worked with Assured Audits NZ Ltd over the last two years, and I have found them to be reliable and professional in their delivering of the audit process that is required for us to meet the MPI standards. Our Auditor was very clear with us in outlining the procedure we would go through as well as what we as a company could expect in relation to the process, what would be covered, and the time frame in which the service would be delivered.
    It was clear to us that Assured Audits' personnel fully understood the regulatory requirements that guided the audit process, which was managed in a professional and personable manner.
    I also found Assured Audits very helpful when asking about requirements when we were upgrading our equipment and operating facilities, and I look forward to working with them in the future."
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